UK Out-of-Hours Helplines & Crisis Support
- All calls are confidential.
- Emergency services: dial 999 if someone is in immediate danger.
- Keep this info sheet handy for yourself or someone who may need support.
Crisis Support (UK-wide unless noted)
|
Service |
Contact & Hours |
Notes |
|
Samaritans |
116 123 – anytime |
UK & ROI-wide |
|
Shout Crisis Text Line |
Text SHOUT to 85258 – 24/7 |
UK-wide text support |
|
Papyrus HOPELINE247 |
0800 068 4141 – 24/7 |
UK-wide, under 35s with suicidal thoughts |
|
CALM (Campaign Against Living Miserably) |
0800 58 58 58 – 5pm–midnight |
UK-wide men & anyone struggling |
|
Childline |
0800 1111 – anytime |
UK-wide, under 19s |
Domestic Abuse & Violence Support
|
Service |
Contact & Hours |
Notes |
|
National Domestic Abuse Helpline |
0808 2000 247 – 24/7 |
England, Wales & NI |
|
Victim Support |
0808 168 9111 – 24/7 |
UK-wide victims of crime/abuse |
Substance Use & Addiction Support
|
Service |
Contact & Hours |
Notes |
|
FRANK |
0300 123 6600 – 24/7 |
UK-wide drugs & alcohol info |
|
Drinkline (Alcohol) |
0300 123 1110 – 24/7 |
UK-wide alcohol support |
|
Al‑Anon Family Groups |
0800 0086 811 |
UK-wide support for families/friends of drinkers |
|
Alcoholics Anonymous UK |
0800 917 7650 |
UK-wide meetings & phone support |
|
Cocaine Anonymous (UK) |
0300 999 1212 |
UK-wide cocaine support |
|
Smokeline (Scotland only) |
0800 84 84 84 – 24/7 |
Smoking cessation support in Scotland |
Additional Support
|
Service |
Contact & Hours |
Notes |
|
Mind Infoline |
0300 123 3393 (Mon–Fri 9–6) |
UK-wide mental health info |
|
SANEline |
0300 304 7000 – evenings |
UK-wide emotional support & mental health info |
|
Switchboard LGBT+ Helpline |
0300 330 0630 |
UK-wide LGBTQ+ support |
|
The Silver Line |
0800 470 80 90 – 24/7 |
UK-wide friendship & support for older adults |
|
No Panic Helpline |
0300 772 9844 (10am–10pm) |
UK-wide anxiety & panic support |
|
C.A.L.L. (Wales) |
0800 132 737 – 24/7 |
Mental health support in Wales only |
|
NACOA (Children of Alcoholics) |
0800 358 3456 |
UK-wide support for children of alcohol-dependent parents |
✅ Emergency Reminder:
- Life at risk → call 999 immediately.
- Urgent health advice when GP surgeries are closed → call NHS 111 (UK-wide).